Contact support

We reply within 1 to 2 business days.

Check these first

  • "Authorization is required to perform that action". This happens when you are signed in to more than one Google account in the same browser. The documentation shows the fix.
  • Changing or cancelling a subscription, or downloading an invoice. You do this inside the add-on, under Account. The documentation has the steps.
  • Cannot find the add-on after installing. Open a Google Sheets file, look in the Extensions menu, and reload the tab once if it is not there yet.

Send us a message

Use the Google account email you use the add-on with.

Tell us what you were trying to do and what happened, with any error message.

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