Contact support
We reply within 1 to 2 business days.
Check these first
- "Authorization is required to perform that action". This happens when you are signed in to more than one Google account in the same browser. The documentation shows the fix.
- Changing or cancelling a subscription, or downloading an invoice. You do this inside the add-on, under Account. The documentation has the steps.
- Cannot find the add-on after installing. Open a Google Sheets file, look in the Extensions menu, and reload the tab once if it is not there yet.
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